Return Policy
At Shravani Overseas Private Limited, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may request a refund under the terms outlined below.
Eligibility for Return
- Return requests must be made within 7 days of receiving your product.
- The item must be unused, in its original packaging, and in the same condition as when you received it.
- Proof of purchase (such as an order confirmation or receipt) is required to process the refund.
How to Request Return
- Contact us at swarnaras@gmail.com within 7 days of receiving your order.
- Provide your order details, a description of the issue, and any relevant photos (if applicable).
- Our customer service team will review your request and guide you through the next steps.
Processing Return
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-10 business days.
Contact Us
If you have any questions or need assistance with the return process, please contact our customer support team at swarnaras@gmail.com.